Consumer Information

Payment card fraud can affect you at any time and it is a known fact that money raised by criminals through card fraud is used to fund more serious criminal and terrorist activity. Please use this site for information on card fraud prevention and advice on protecting your payment cards.

• Lost & Stolen Cards – General Safety Guidelines
• Counterfeit and Skimmed Card Prevention
• Be Safe at the ATM
• Tips for shopping by mail, by phone or on the Internet
• Securing your card when shopping on the internet (with 3D Secure)
• Identity Theft – Tips to Keep Your Identity Safe from thieves
• Phishing – when you receive an email that looks like it has come from your bank
• 419 Fraud – when you receive an email claiming that you’ve won the lottery
• Keeping your cards safe when travelling abroad
• Problems using non-Chip & PIN cards
• Frequently Asked Questions

Be Aware Beat Fraud – A Guide to Fraud Prevention

IPSO together with the Gardaí, PSNI and IBF launched a Fraud Prevention Guide in October 2009 to help raise awareness about the existing issues affecting consumers and businesses in Ireland.  The guide details all current fraud types and provides simple prevention techniques. Click here to download a copy of this guide.